We'd love to hear from you! Whether you have an issue with your order or you're just so thrilled with your cuties new wardrobe, email us at LSSSWAGINFO@YAHOO.COM get back to you soon!
We allow EXCHANGES ONLY within 7 days of shipment delivery date for size adjustments ONLY. You pay shipping to and from the swag shop on the size change. As we are handmade and made to order, we do not offer. any refunds once order is processed.
We are a two woman store that handmakes every aspect of your order...please allow us all the GRACE.
Emails are answered within 72 hours excluding weekends. Please be patient if you have sent messages!
Our turnaround is currently 3-4 weeks, EXCLUDING HOLIDAYS AND WEEKENDS. Some times we go over as we are down to 4 total employees now, but they are coming though!
We don't love keeping you all waiting for your SWAG!! Please know that we are working as quickly as possible to get every order out to you and your babes!